Frequently Asked Questions

Every product features a unique QR-based authentication code that can be verified through our app. We maintain direct partnerships with manufacturers like Samsung, Apple, Anker, and Spigen. Each product undergoes a 27-point authenticity check at our Bangalore facility before shipping.

All products come with official manufacturer warranty ranging from 6 months to 2 years. Premium accessories include our exclusive GadgetCare protection plan with accidental damage coverage. We handle all warranty claims directly through our 50+ service centers across India.

Yes, we provide professional installation for screen protectors, skins, and complex accessories at our 50+ service centers. Home installation is available in 20 major cities. Our certified technicians use precision tools and maintain a 99.9% success rate in installations.

We offer free express delivery (2-3 days) for orders above ₹999. All products have a 30-day return policy with free pickup. Defective items are replaced within 48 hours. We maintain warehouses in 5 major cities to ensure quick delivery across India.

Our website features an AI-powered compatibility checker. Enter your device model to see all compatible accessories. Our tech support team is available 24/7 to assist with specific compatibility questions. We guarantee 100% compatibility or full refund.

Yes, we provide special pricing and dedicated support for bulk corporate orders. Our business team can create customized packages based on your requirements. We offer additional benefits like extended warranty, priority support, and corporate billing options for business customers.

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. EMI options are available for purchases above ₹3,000 through leading banks. We also offer secure payment gateways and COD for select locations.

Our customer support team is available 24/7 through multiple channels including phone, email, WhatsApp, and live chat. We have dedicated technical experts for product-specific queries and aim to resolve all issues within 24 hours.

Currently, we ship to all locations within India and select countries in South Asia. International orders are processed through our premium shipping partners with full tracking and insurance coverage. Custom duties and taxes may apply based on destination country.

We source directly from top-tier manufacturers and conduct rigorous quality testing. Our accessories use premium materials like aerospace-grade aluminum, Gorilla Glass, and high-grade polymers. Each product meets international safety and durability standards.

Yes, our GadgetRewards program offers points on every purchase, early access to new products, exclusive discounts, and premium support. Members also get priority installation slots and special birthday offers. Points can be redeemed for future purchases or premium services.

We use 100% recyclable packaging materials and minimize plastic usage. Our boxes are made from sustainable sources and printed with eco-friendly inks. We participate in e-waste recycling programs and offer discounts for customers who return old accessories for proper disposal.