Privacy Policy

At GadgetGear, we prioritize the protection of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you purchase our mobile accessories and use our services. We strictly adhere to all applicable privacy laws and regulations, including Indian data protection requirements and international standards.

Information We Collect

We collect information you provide when purchasing accessories, requesting technical support, or contacting our customer service. This includes: - Contact details and shipping addresses - Device specifications for compatibility checks - Purchase history and preferences - Technical support interactions - Installation service requirements - Payment information We also gather data about your interactions with our website to enhance your shopping experience.

How We Use Your Information

Your information helps us: - Process and fulfill your orders - Verify product compatibility - Provide technical support and installation services - Send order updates and tracking information - Improve our product selection and services - Personalize your shopping experience - Manage warranty claims and returns With your consent, we may send product updates and relevant offers.

Information Sharing

We never sell your personal information. We may share necessary details with: - Authorized service partners for installations - Shipping partners for delivery - Payment processors for transactions - Manufacturers for warranty claims All partners are bound by strict confidentiality agreements and data protection standards.

Security

We implement robust security measures including: - SSL encryption for all transactions - Secure payment gateways - Regular security audits - Access controls for customer data - Employee training on data protection - Secure data storage systems We regularly update our security protocols to protect against emerging threats.

Your Rights

You have the right to: - Access your personal information - Correct inaccurate data - Request data deletion - Opt-out of marketing communications Contact us at [email protected] to exercise these rights.

Cookies and Tracking

We use cookies to: - Remember your preferences - Analyze site usage - Improve user experience - Maintain shopping cart contents You can control cookie settings through your browser preferences.

Data Retention

We retain customer data for: - Active accounts: Duration of account activity - Order history: 3 years for warranty purposes - Technical support records: 2 years - Payment information: As required by law Inactive accounts are archived or deleted after 2 years.

Policy Updates

We may update this policy to reflect changes in our services and data practices. Significant changes will be notified via email to active customers. For questions about our privacy practices, contact our privacy team at [email protected].