Terms of Service

Introduction

Welcome to GadgetGear. By purchasing our premium mobile accessories and using our services, you agree to these terms and conditions. Please read them carefully before making a purchase. These terms govern your shopping experience and establish the rights and responsibilities of both parties. Our commitment is to provide the highest quality mobile accessories and exceptional customer service.

Products and Services

GadgetGear offers a comprehensive range of mobile accessories including: - Premium protective cases and screen guards - Advanced charging solutions - Audio accessories - Mobile photography equipment - Gaming accessories - Smart connectivity devices We provide product installation, technical support, and warranty services across India.

Orders and Delivery

- Orders are processed within 24 hours - Free express delivery on orders above ₹999 - Standard delivery within 2-5 business days - Same-day delivery available in select cities - Order tracking provided via email and SMS - Signature required for premium product delivery Cancellations must be made within 24 hours of order placement.

Warranty and Returns

We offer comprehensive warranty coverage: - Manufacturer warranty on all products (6 months to 2 years) - 30-day hassle-free return policy - Free replacement for defective items - Extended warranty options available - Professional repair services at authorized centers Contact [email protected] for warranty claims.

Product Quality

All products undergo: - 27-point quality inspection - Compatibility testing - Authenticity verification - Performance benchmarking - Durability assessment We only stock genuine products from authorized manufacturers.

Pricing and Payment

- All prices are in Indian Rupees (INR) - GST included in listed prices - Multiple payment options available - Secure payment processing - EMI options for eligible purchases - Special pricing for bulk orders Prices may vary based on promotions and market conditions.

Installation Services

Professional installation available for: - Screen protectors - Device skins - Car mounts - Smart home accessories Installation services must be booked in advance through our app or website.

Customer Responsibilities

Customers must: - Provide accurate order information - Verify product compatibility before purchase - Follow product care instructions - Report issues within specified timeframes - Maintain proof of purchase - Use products as intended

Intellectual Property

All content on our website, including: - Product images - Descriptions - Brand assets - Technical documentation is protected by copyright and trademark laws.

Dispute Resolution

- Initial resolution through customer support - Escalation to senior management if needed - Mediation services available - Legal jurisdiction in Bangalore, India We aim to resolve all disputes amicably within 7 business days.

Terms Updates

We may update these terms to reflect: - New products and services - Policy changes - Legal requirements - Service improvements Updates will be posted on our website with notification to registered users.